1.What is the voltage of the product?
The US region is usually 110V; the UK region is usually 230V; the European region is usually 220V; this will depend on the local standard voltage;
2.Where can I find the product specifications?
The product manual has all the parameters of the product, such as size and weight. This will help you understand our products faster.
3.Does the product have a UK plug?
Yes, we configure different types of plugs according to the region; the same standard plugs are used in Europe, and separate plugs are configured in the United States and the United Kingdom, which will meet the different needs of customers;
4.Does the product have a manual?
Yes, our products are equipped with instruction manuals, for example in Europe, it has instructions in up to 5 languages, which will be perfect for all situations.
5.My product is not working, what should I do?
Please feel free to contact us with your order number and we will spare no effort to make it suitable for you.
6.What is your return / refund / replacement policy?
All our products have a 2 year warranty. After confirming your purchase and checking the problem, we can refund or replace you with a new one according to your wishes. For more details, please contact us.
